Law Office of Gary Poole

region, NC

82
Attorney Index
20 reviews
5.0
Google Rating
32 reviews
Law Office of Gary Poole

Practice Areas

Personal Injury

Business Profile

Attorney

Review Snapshot

20
Total Reviews
Moderate Confidence
0
Last 90 Days
Inactive
100%
Response Rate
Highly Responsive
12-Month Trend
Stable

Review Intelligence

Avg: 99/100
CommunicationOutcomeResponsivenessEmpathyExpertiseFeeTrialSatisfaction
Communication100
Outcome100
Responsiveness100
Empathy100
Expertise100
Fee Transparency95
Trial Experience97
Satisfaction100

Client Reviews

dan byer
4 months ago

Gary took GREAT care of me and my case. He's caring and genuine. Very communicative. He dealt with Medicare, WAKE Med and the VA!! Can't think I could find a better lawyer and man. Thank you Gary!

Response from owner

You are very welcome Dan. I enjoyed working on your case and getting to know you.

Hong Yuan
1 years ago

Gary was so helpful to explain things and point out what I need to do on the case that we had no clue about. Thank you Gary for your consultation!

Response from owner

Ms. Yuan, i’m glad I could give you some guidance regarding your situation.

Traveling Man
1 years ago

Several months ago I posted on several groups that I was looking for an attorney in Central North Carolina for a motorcycle accident I was involved in. The name of one attorney came up a few times among others. I reached out to several and most said that they had no interest in taking the case. Gary Poole in Chapel Hill did respond and stated that he would help me. Gary did an awesome job always staying on top of things. He was in constant communication with me. He was familiar with motorcycles and the laws about them. If you are ever in the need of an attorney (hopefully not) I highly recommend that you contact Gary Poole in Chapel Hill, NC. A very big THANK YOU to Gary Poole.

Response from owner

Thanks so much for the kind words. I am glad things worked out with your case.

Kiersten Brown
1 years ago

To start, when I was a college student at UNC-Chapel Hill (class of 1997) Attorney Gary Poole came to my dormitory room to help me take the needed legal course of action for an auto accident, which took place in Durham, N.C., where I was one of about five cars, which, rear-ended each other due to a drunk driver. I was at the front of this line up. I will never forget the convenience of this (the dorm visit as a college student) as well as his thoroughness. As I had to visit his office in Chapel Hill to discuss matters of my case along the way (before he was able to reach a very fair settlement for my case), I found that his staff was also very kind, diligent, and competent! Since this day, I always have contacted the office of Attorney Poole for any accident/traffic related items, to see if either he can help me (or a local family member or friend). If the item is in his area of expertise (auto accidents, etc.) then he assists. Also, if it is for a general traffic item, he doesn't leave me hanging! He will advise and/or refer me to someone who has expertise and experience in said area! His office even still sends Christmas cards to our family annually and he still has the same legal assistant! This speaks volumes! Professional, caring, thorough (with excellent and timely follow-up methods in place), etc. make an absolutely great formula for a well-run business! You will experience this and more when you deal with the Office of Attorney Gary Poole and his staff! They rock! 👌 Kiersten Abernathy Brown, MBA

Response from owner

Thanks so much Kiersten. I can't believe we first met 28 years ago! Don't hesitate to let me know if you ever need anything (but, I hope it is not because you have been involved in an accident). Take care.

Lula abraha1 photo
1 years ago

Blessed to have been able to have worked with you…. (Backstory: In December 2023, I was rear-ended and soon after, I hired an attorney to handle my case. Being my first experience working with a attorney, I wasn’t sure what to expect, so I tried to be patient. However, it quickly became clear that things weren’t going as they should. Communication was poor, and it felt like the process was being dragged out unnecessarily, despite me doing everything on my end. I was going through a lot moving out of state, having to care for three kids & pregnant. I didn’t know what to do but to trust the process. For eight months(Dec23’-Aug24’) I was given the run-around with no real progress, and I finally reached a breaking point. Even though I was scared to start over, I decided enough was enough and fired them.) That is when in August 2024 i got in contact with Attorney GARY POOLE. Gary was upfront about the fact that my case wasn’t something he typically handled. However, despite that, he reassured me that he would help me and offered to do so without charging me. What truly touched me was when Gary heard me sigh on the phone he immediately sensed the weight I was carrying. He didn’t just brush it off—he took the time to acknowledge my feelings and offered the reassurance I desperately needed. The way he talked me through everything, with patience and empathy, made me feel powerful and in control again. It wasn’t just about the legal help; it was about how he made me feel heard and supported during such a difficult time. He wasn’t just telling me what to do he was helping me with emails, calls and even guiding me with how to negotiate. And In just a month of working with him, September 2024 I was able to secured more than I ever expected. I was able to pocket it without any attorney fees and it was all because of His dedication and expertise that made all the difference. He is truly admirable!! His selflessness shows not just a dedication to justice, but a deep sense of compassion and integrity. It’s a rare kindness that speaks volumes about their character, and the impact of such generosity is felt long beyond the legal advice they provide.

Response from owner

Thanks Lula for the kind words. After hearing your ordeal regarding your auto accident claim, I did not want you to have to pay an attorney. Plus, I thought that with a few tips you could settle the case on your own, and thankfully you were able to do that. I enjoyed being able to help you. Take care.

Christy CarithersLocal Guide
2 years ago

I WOULD DEFINITELY RECOMMEND!! Mr. Poole really went above and beyond in helping me to resolve my issue. The personal touch was something I have yet to see out of any other lawyer I have ever dealt with. He genuinely seemed to care. Thank you again!!!!

Response from owner

Thanks Christy for the kind words. I am glad that I could help you get your motorcycle accident claim resolved. Take Care!

William Harrison1 photo
2 years ago
Response from owner

It was great to hear from you William after all of these years, and I enjoyed catching up during our phone call.

Steven PostLocal Guide
2 years ago

Got in a nasty accident last month and realized that after "call the cops and insurance", I really had no idea what the process for this sort of thing was. I emailed Mr. Poole about my situation. While he didn't feel I needed a lawyer, he gladly provided advice about how to deal with the insurance companies- what I'm owed and how to pursue it. I'm not a demanding person. This wasn't about getting a big payday. I just wanted to be treated with dignity. And what Gary Poole did is empower me with information.

Response from owner

Steven, I am glad I could give you some help/advice on your auto accident case.

Laurel M
2 years ago

Mr. Poole was incredibly helpful with my accident case. It was the other drivers fault, but they fled the hospital and police never found them- and it was a stolen vehicle. He helped me navigate conversations with insurance to get me the best outcome I could have asked for. We were able to settle with insurance without seeking legal action. He coached me through what to say and when to say it and what all to include in each email to insurance He was truly so helpful and I couldn’t have done it without him. He was also super kind, empathetic, and did a great job of explaining every step to me. Thank you Mr Poole!!

Response from owner

Laurel, I am so glad that I was able to help you resolve your case!

Nick Smith
2 years ago

Very professional and helped me a lot with my case. Would recommend anybody needing a great lawyer who is going to get the job done and will stay in touch with you along the way.

Response from owner

Thanks so much Nick. I take pride in keeping my clients updated throughout their case. Take care.

john faisonLocal Guide2 photos
3 years ago

My name is John Faison and my attorney (Gary Poole)is the best I’ve seen and experience. Gary Poole always went that extra mile with me during my accident. (We were at the peak of Covid -19)Mr Poole was very detail and on point with all of my accident related claims and needs. Personally Gary treated me very well. I will use Gary Poole again. So if you’re on 2s and have an accident please I suggest you give him a call. Gary …..you treated me like family and I thank you sir!

Response from owner

John. I was so glad to see that you felt you were treated like family. Thanks so much for the glowing review and for sharing your experience.

jalen gipson
3 years ago

Gary, was very honest and upfront when it came to my case and settlement! He was very thorough when explaining things to me and I could tell he really had my best interest at heart! Loved having him represent me!

Response from owner

Jalen, thanks so much for the kind words. I strive to make each client feel the way you set out in your review. Take care!

Paul Phang
3 years ago

The BEST LAWYER!! I had work with plenty of lawyers and Gary Poole is honest and works very hard to get you the best care and willing to travel to meet you.

Response from owner

Paul, it was a pleasure to represent you. Let me know if you every need anything

Lauren Sullivan
3 years ago

My husband was in a motorcycle accident in April 2022. Gary provided top-notch representation and made a difficult situation much more manageable. He was easy to work with, provided all details in an easy-to-understand manner and made sure we stayed up-to-date on the status of our case. It was evident he had our best interest in mind throughout the entire experience. We would recommend his services to anyone in need of them.

Response from owner

Thanks so much for the kind word Lauren. I really enjoyed representing your husband and getting to know both of you

Nancy Hayes
3 years ago

The best

Response from owner

Thanks so much Nancy! It has been a pleasure knowing you and your family over the last 25+ years.

Daniel Cobbler
4 years ago

I would like to start by saying have you ever felt cornered or had your back pushed against the wall? I have and just when I was at my lowest losing my motorcycle, rizzi law firm dropped me as a client GEICO closing my case in less than 6 days and blaming my accident on me when their driver blatantly pulled out in front of me. Just when I thought I had nothing left A letter came in from the law office of Gary poole and in the letter it came with a towel that had a motorcycle on it and I thought why not it's worth a conversation. Gary took my case and fought for me and for 7 months this went on and finally Geico overturned their verdict Gary has been my rock even when I had doubts and worries he never wavered and stayed steadfast in proving Geico wrong if it wasn't for him I would be here today with nothing. God bl. ss Mr.poole and all his staff

Response from owner

Daniel. Thanks for your review. From the first time we spoke I could not understand why GEICO was denying your claim and claiming that your were at fault. I am so glad that I was able to convince GEICO to change their mind.

KTD Parts
4 years ago
Response from owner

thanks for the great review Daniel

Harry Atwal
4 years ago

Gary was amazing to work with, he was patient, kind, very understanding. With his brillient guidence and advice it got me through a tough time. I highly reccommend him.

Response from owner

Thanks Harry. It was a pleasure to represent you.

ronnie gooch
4 years ago
Response from owner

Thanks Ronnie

JLocal Guide
4 years ago

If you're in an accident, in my case a motorcycle accident‐ do yourself a favor and call Gary. He helped myself and my girlfriend incredibly.

Response from owner

I was so glad that I was able to help both of you.

Contact

Address
100 Timberhill Pl #124, Chapel Hill, NC 27514

Google Profile

Rating
5.0 / 5
Reviews
32
Status
Open
Claimed
Yes
Photos
5

Add this badge to your website

Get embed code